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Date: January, 2012
1. User's Content displayed at Coollectors.com
Some of the User's details and information such as User name, profile, profile picture, rating and more ("User Content") are displayed in Coollectors.com and can be seen by other people and are available to the public. Thus, the User should consider which information he or she wishes to share with other people. In addition, when the User posts a message, the User ID or alias is visible to other Users and may receive unsolicited messages from other parties in return. Please note that any information posted on The Site is at the User's own risk and Coollectors.com shall not be liable for any damages arising of it. The User should also understand and acknowledge that, even after removal, copies of the User's User Content may remain viewable in cached and archived pages or if other Users have copied or stored the User's User Content.
2. Information collected by Coollectors.com
Coollectors.com uses information that it collects from visitors and members to personalize and improve the User's experience at The Site. Coollectors.com gathers the following types of information:
2.1 Information given by the User:
Coollectors.com collects Personal Information that is provided by Coollectors.com Users. “Personal Information” includes the User's name, gender, address, telephone number, mobile phone number, credit or debit card information, e-mail address, date of birth, IP address, last four digits of the social security number and additional User's information as given by the User in any of Coollectors.com forms and/or profile pages. Personal Information is collected among others, when the User registers to Coollectors.com, uploads an item on The Site, buys an item on The Site, sells or swaps an item on The Site, places an order on The Site, participates in a contest, on-line survey, or when the User communicates with any of Coollectors.com departments such as customer service, sales or technical services through The Site, telephone, mail or fax.
2.2 Information Collected by Use:
Log Files: Coollectors.com automatically receives and records information on its server logs from the User's browser including the User's IP address, browser type, internet service provider (ISP), referring/exit pages, operating systems, date/time stamp, click stream data and pages User requests. Coollectors.com may collect details of the User's visits to Coollectors.com website and the resources that the Users access including but not limited to traffic data, location data, web logs and other communication data.
Coollectors.com may also collect information about the Users from other sources, such as newspapers, blogs, instant messaging services, and other usage of Coollectors.com through the operation of the service in order to provide the Users with more useful information and a more personalized experience.
3. Service-related Announcements
Coollectors.com will send to the User, service-related announcements on specific occasions. For example, the User will receive welcome/confirmation e-mail when the User signs up for Coollectors.com services; the User will receive confirmation of orders and response to e-mail inquiries. The User may not opt-out of service-related communications, which are not promotional in nature. If the User does not wish to receive them, there is an option to deactivate the account by e-mailing to email@example.com from the e-mail address that the User signed up with.
4. E-mail Newsletter subscriptions:
Upon registering to The Site, placing an order, uploading and item or when the User requests an e-mail subscription, the User may automatically begin receiving Coollectors.com e-mail newsletter. In order to make Coollectors.com e-mail newsletters more relevant and useful to the Users, Coollectors servers may receive a confirmation when the Users open an e-mail message from us. We may, from time to time, use a third party e-mail broadcasting software to send newsletters. The software application of the third party e-mail broadcasting software is essentially aimed at simplifying the editing of the e-mail template and streamlining the sending operation as well as facilitating a seamless on page opt-out procedure. This company does not retain, share, store or use personally identifiable information for any other purposes.
Please note that the User may change the subscription or unsubscribe at anytime by following the instructions contained in the e-mail.
5. Tell a Friend
If the User chooses to use Coollectors referral service to tell a friend about The Site, Coollectors will ask the User for the friend’s name and e-mail address. Coollectors will automatically then send the friend a one-time e-mail inviting him or her to visit The Site and may send up to two reminders to them. Coollectors.com may store this information to send invitations and reminders, to register a friend's connection if the invitation is accepted, to allow the User to see the invitations which have been sent, and to track the success of Coollectors referral program. The friend may contact Coollectors at firstname.lastname@example.org to request that Coollectors removes this information from its database.
6. Administrative Messages
Coollectors.com may periodically e-mail the Users with administrative messages. If a User does not wish to receive administrative messages, it can be done by simply e-mailing Coollectors at email@example.com. Please note that should the User chooses not to receive administrative messages, Coollectors.com policies as detailed in the website shall continue to govern the User's usage of The Site and the User is responsible to follow and read the policies carefully.
7. Use of Information Collected
Coollectors.com uses the information it collects in an effort to improve the Users experience on The Site, to provide services to the Users and to communicate with the Users about information that they request. Coollectors.com may also use this information to help Coollectors to target specific offers to the Users, to help develop and improve our site, and to tailor The Site to Users' interests.
8. Sharing of Information with Third Parties
The User's information may be combined with information Coollectors.com collects from other companies and used to improve and personalize services, content and advertising. The User should also be advised that Coollectors does not reveal information about identifiable individuals to Coollectors' advertisers but Coollectors may, on occasion, provide them with aggregate statistical information about Coollectors visitors.
Legal Disclaimer - Coollectors.com reserves the right to disclose the User's personally identifiable information as required by law and when Coollectors believes that disclosure is necessary to protect Coollectors rights and/or to comply with a judicial proceeding, court order, or legal process served on Coollectors website.
9. Storing the User's Personal Data
10. Service Providers:
Coollectors.com may employ other companies or individuals to provide certain services to or on behalf of Coollectors such as hosting services, analyzing customer lists and data, sending e-mail updates, remove repetitive information from Coollectors' User lists, process payments for products or services, provide search results or links (including sponsored links) and performing marketing or consulting services. These third parties (“Service Providers”) will have access to the information needed to perform these limited functions on Coollectors behalf and are required to provide the User Personal Information with at least the same level of protection and security as Collectors uses on The Site. Such Service Providers are prohibited from using the Users' Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that uses data received from Coollectors may only do so in accordance with this Privacy Notice.
11. Credit Card Companies:
If the User places an order or uploads an item through The Site, the Personal Information that the User provides is transmitted to the User's credit card company and/or PayPal to verify and authorize the requested activity. At certain times Coollectors.com may offer financing options with or without third party participation. If the user uses a financing option, the information provided by the user (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing.
12. Fraud Prevention:
13. Third Party Marketing Partners:
Coollectors.com may, from time to time, share the User's name and postal mailing address with a few carefully selected third party marketing partners that we believe offer products or services that may be of interest to you. We will never share any telephone number(s), e-mail addresses, or credit card information which the User have given us with any such third party marketing partner(s).
14. Aggregate Information:
Coollectors.com provides aggregate information to some of Coollectors business partners. This information is used in a collective manner and does not identify the User individually in any way. Coollectors.com collects and shares aggregate information in order to know more about the general profile of its customers so that Coollectors can improve the User's shopping experience.
15. Sellers and Shippers:
If the User makes a purchase through The Site, the name, telephone number and shipping information may be provided to third party sellers and shippers so that the seller can deliver the User's purchase.
16. Law Enforcement and Protection of Users:
To the extent permitted by law, Coollectors will disclose the Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. Coollectors may also use or disclose the information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect Coollectors rights or property as well as those of Coollectors affiliates, customers, or its Users. The User should be aware that, following disclosure to any third party, the User's Personal Information may be accessible by others to the extent permitted or required by applicable law.
17. Third Parties - General
18. Third Party Transaction-Level Data:
If the User visits The Site from a third-party website, the third-party website may be able to access selected information from the User's individual transaction information. In order to track and credit the User's transaction the third-party website may give you a unique code, cookie or graphics which will uniquely identify the User. This will only happen if the User links directly from a third party website to The Site. Any transactions made at The Site while such a code is active will be reported back to the third party website. Coollectors will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. Coollectors will not report any information to these third party websites that will allow them to personally identify the user. The presence of a third party navigation bar at the top of any page on The Site is an indication that the third party website may be able to see your activity on The Site.
19. Links to Third Party Site:
Coollectors.com contains certain links to third party websites. Coollectors is not responsible or liable for the privacy practices or content found on these websites. Coollectors recommends that the User checks the privacy notice of each visited website. Links to third party websites are provided solely for the User's convenience and any submission of data to such websites shall be at the User's sole risk.
20. Third Parties' Advertising:
21. Affiliate Programs
Coollectors.com maintains relationships with third party affiliate websites. Although Coollectors does not and cannot control the activities of the third parties that operate such websites, Coollectors will cease doing business with any affiliate that engages in abusive practices, including, for example, spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact Coollectors Affiliate Manager via e-mail at firstname.lastname@example.org.
22. Co-Branded Websites:
Coollectors.com may at times direct the user to co-branded sites for the purpose of purchasing products and services.
23. Forums/ Chat Rooms:
If the User uses a forum or chat room on this site, the User should be aware that any personally identifiable information submitted there can be read, collected or used by others or could be used to send the User unsolicited messages. Coollectors.com is not responsible for the personally identifiable information that the User chooses to submit in these forums.
24. Children and Privacy
Coollectors is a general audience website however, it is not directed to children under the age of 13. Coollectors will never knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide Coollectors with personally identifiable information of any kind whatsoever. If Coollectors becomes aware that a User is under the age of 13, Coollectors will remove his or her personally identifiable information from Coollectors files. If you believe that Coollectors might have any information from or about a child under 13, please contact us through the email@example.com.
For children between the ages of 13 to 18 Coollectors recommends that they ask their parents for permission before sending any information about themselves to anyone over the internet. In these cases, the parent or legal guardian who is at least 18 years old is the User and is responsible for all the activities on The Site. Coollectors encourages parents and guardians to spend time with their children online and to be familiar with the websites they visit.
Using any of Coollectors.com features on site which include transactions such as selling, exchanging and buying on site requires Users to be 18 years old who can form legally binding contracts under applicable law and qualify for credit card and Paypal account.
Users represent and warrant that they comply with the above terms and that all their account information are accurate. Coollectors may at its own discretion refuse to register a user and/or suspend a user's account, with out any prior notice, temporarily or indefinitely from using the Site, services and/or its tools.
25. Coollectors.com Users' usage of Information:
This site has security measures in place to protect the loss, misuse and alteration of the information under Coollectors control. The security of the User's Personal Information is important to Coollectors. The User's Coollectors.com account information is protected by a password for the User's privacy and security. The User needs to protect against unauthorized access to the computer by signing off once finished using The Site. Because e-mail and instant messaging are not recognized as secure communications, Coollectors requests that you do not send private information to Coollectors by e-mail or instant messaging services.
Coollectors.com follows generally accepted industry standards to protect the Personal Information submitted to Coollectors, both during transmission and once Coollectors receives it.
The User should recognize, however, that no computer system is fully secured and that there are inherent risks associated with Internet transactions. To make sure that the User has the latest security features of the browser, the User may want to download the most recent version of the browser.
If the User's name, e-mail or postal address, telephone number or other Personal Information changes, the User may update, correct or omit the relevant information by editing some of the information directly on site at the User's profile page or at the User's account information page. With regards to changing certain information which is not available for editing directly on site, the User can contact us at firstname.lastname@example.org.
Removed information may persist in backup copies for a reasonable period of time but will not be generally available to members of Coollectors.com. However, where the User makes use of the communication features on site and share information with other individuals on Coollectors.com, the User generally cannot remove such communications.
In addition, if the User no longer wishes to receive communications from Coollectors.com, the User may opt-out by e-mailing us at email@example.com.
*Please note that if the User does not wish to receive administrative messages from Coollectors, those notices will still govern the User's use of the Coollectors.com website and service, and the User is responsible to review such notices.
*Please note that there is no option to opt-out of service-related messages from Coollectors.com.
The User may delete or deactivate the User's account by e-mailing customer support at firstname.lastname@example.org. Coollectors.com will respond to the Users' requests within 10-20 business days.
28. Group/Transfer of Assets
Where applicable, Coollectors may disclose the User's Personal Information to any member of the Coollectors group. This includes, where applicable, Coollectors' subsidiaries, Coollectors' holding company and its other subsidiaries (if any).
Coollectors.com is a private company. However, in the event that Coollectors.com is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any of the Users' information owned or under the control of Coollectors.com may be one of the transferred assets. Coollectors reserves the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information Coollectors have collected from Users of The Site.
29. Limitations On Liability:
In no event will Coollectors.com or it's parent, affiliates, licensees or any party involved in creating, producing or delivering The Site or it's products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of the User's access, use or inability to use The Site or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay or loss of the use of The Site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Coollectors.com or its affiliates or any other party has been advised of the possibility of such damages.
31. Contact Information
If you have questions or suggestions you can contact us at email@example.com.